Need help?
Frequently Asked Questions
Ordering Information
Online at Fastachi.com:
Now it's easier than ever to order online with our detailed step-by-step checkout process. Don't forget to include your billing information, in case we need to reach you regarding your order. The billing information entered must match the address assigned to your credit card. We apologize but we do not accept credit cards with billing addresses outside the U.S. (non-U.S. billing addresses).
By Phone at 1 (617) 924-8787:
Customer Service representatives are available to take your orders between 10am and 4pm ET Monday through Friday.
Or at our retail location in Watertown, MA.
For more information, see Contact Us: https://www.fastachi.com/contact
Fastachi, Ltd. is committed to protecting the privacy of our customers. The information provided by you on your order and registration forms will not be shared. The contact and/or gift recipient information (email address, telephone number, address, name, etc.) will only be used to send orders and contact you when necessary. You may, however, receive information from us about new products, services and special offers. Financial information provided by you is secure and used only to bill you for your order.
You can contact us through our contact page! We will be happy to assist you.



