Employment

Feeding happiness. At Fastachi we specialize in artisan roasted nuts, hand dipped chocolates, and gifts - all high on the happiness scale. We are always looking for creative, motivated, personable people to join the Fastachi team. We recognize that our team members are critical to our continued success. At Fastachi, you will find a fun atmosphere of mutual respect and teamwork. Interested candidates should email a cover letter and resume to work@fastachi.com or complete our employment application online.

Current Openings

Retail Store Team Member (FT and PT Positions available)
We are currently seeking individuals who are creative, energetic, and personable to become a member of the Fastachi retail store team. We thrive on providing personal attention to our guests in a clean, organized and enticing environment. Responsibilities include:
• Providing customers with a positive shopping experience
• Staffing the nut and chocolate counters
• Maintaining the appearance of the store
• Assisting with store operations and fulfilling orders
• Educating oneself about products and producers

Our ideal candidates possess the following characteristics:
• A passion for food with an eagerness to learn and share their knowledge with others.
• A strong work ethic
• Excellent customer service and communication skills.
• Self-starters who are motivated, organized, outgoing, and detail oriented.
• A positive, thoughtful attitude with a sense of humor (after all, we sell nuts).
• Team Players who accept feedback with grace and are not afraid to speak up with ideas.

Requirements
• Must be available to work weekends and have the willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working evenings and holidays.
• Excellent verbal and written English skills
• Knowledge of effective use of Social Media

Operations/Customer Service Associate
We are currently seeking an Operations/Customer Service Associate to facilitate our wholesale, ecommerce, mail order and corporate orders and to oversee customer service. This key position will be the primary contact for our customers in the above channels. This position reports to owner and will work closely with the Operations Supervisor to ensure order information is communicated timely and effectively to fulfill orders efficiently and accurately. Daily tasks may include:

• Interacting with customers via email and telephone to drive sales and address issues
• Picking, packing, and shipping orders
• Processing orders - ecommerce, wholesale, corporate and retail
• assisting Operations Supervisor and Owners in daily operations and special assignments.

Preferred Candidates will possess:
• Self-starter who is motivated, organized, responsible, outgoing, and hard working with a critical eye.
• Strong customer service skills and excellent written and verbal communication
• A passion for food with an eagerness to learn and share their knowledge with others.
• Positive, thoughtful attitude with a sense of humor (after all, we sell nuts).
• Team Player who accepts feedback with grace, and is able to give clear direction and corrective feedback to staff
• Constantly seeks to improve systems and processes and is not afraid to speak up with ideas and suggestions
• Able to work independently and with a sense of urgency
• An individual who thrives in a fun, positive environment with real growth opportunities.
• Maintains a neat and organized workplace
Requirements
• Part-Time or Full Time
• Applicants must be available to work weekends
• Fluent in Microsoft excel, word, outlook